Terms and Conditions Summary
1. Acceptance of Terms
- These Terms and Conditions (T&Cs) govern your use of our website and mobile applications (the "Site") and any related services (the "Services").
- By using the Site, you agree to these T&Cs. If you do not agree, do not use the Site or Services.
- The T&Cs include our Privacy Policy and any additional terms for specific services ("Supplemental Terms").
a. Ticket Marketplace
- The Site acts as a marketplace for buying and selling tickets to events. Prices can vary above or below face value.
b. No Endorsement
- Display of tickets does not imply endorsement by the Site of the events or promoters.
c. Ticket Prices
- Sellers set ticket prices, which may be higher or lower than the original value.
d. Buyer Responsibilities
- As a buyer, you must complete transactions, including payment and applicable fees. All sales are final unless the event is canceled.
e. Final Sale
- No refunds, exchanges, or cancellations except in the case of event cancellations.
f. Event Cancellations
- If an event is canceled, you are entitled to a refund, minus any delivery charges.
g. Postponed/Rescheduled Events
- No refunds for postponed or rescheduled events.
h. Additional Terms
- You must provide accurate information for ticket orders.
- Special conditions and restrictions may apply to certain tickets.
- Limits may be placed on the number of tickets per customer.
- Use of automated ticket purchasing software is prohibited.
- Original ticket prices may be disclosed if available.
- Seller confirmation is required for ticket orders.
- Comparable or better tickets may be provided if initially ordered tickets are unavailable.
- Tickets may or may not be transferable.
- Event details provided are not guaranteed to be accurate.
3. Fees and Charges
- Buyers must pay the purchase price, service fees, delivery charges, and any applicable taxes.
4. Payment
- You must provide a valid credit or debit card for transactions.
- Charges will be made immediately upon order placement.
- Disputed charges must be reported within seven days.
- Orders from outside the US may face delays and additional fees.
- Additional identity verification may be required to prevent fraud.
a. Ticket Format
- Tickets may be delivered in digital or physical format as designated by the seller.
b. Delivery of Digital Tickets
- Digital tickets will be delivered via customary digital methods, which may require third-party apps.
c. Delivery of Physical Tickets
- Physical tickets will be delivered via the selected delivery method, which may include local pickup or will call.
d. Denied Entry
- If denied entry, you may be entitled to a refund upon providing proof.
6. Site Ownership and Content
- The Site and its content are protected by intellectual property laws. Unauthorized use is prohibited.
7. User Conduct
- You must provide accurate personal information and comply with all applicable laws while using the Site.
- Prohibited actions include impersonation, using automated systems without approval, copying content, and taking actions that harm the Site.
8. Communications
- You may receive promotional emails, which you can opt-out of.
9. Disclaimers
- The Site and Services are provided "as is" without warranties. We do not guarantee the accuracy or security of the Site.
10. Limitation of Liability
- We are not liable for any damages arising from your use of the Site or Services.
11. Third-Party Links and Services
- We are not responsible for third-party content or linked sites.
12. Site Modification
- We may modify or discontinue the Site or Services at any time without liability.
13. Governing Law
- Disputes are governed by the laws of Ontario,Canada and any claims will be litigated in Toronto,Ontario.
14. Indemnity
- You agree to indemnify us against claims arising from your use of the Site or violation of the T&Cs.
15. Feedback
- By providing feedback, you grant us the right to use it without restriction.